Roland Zimmerlis Old World Game Meat Processing

CONTACT US

Thank you for your interest in our Old World Game Meat Processing DVDs. If you have any questions regarding our DVDs, please email roland@alpennaturez.com.

Frequently Asked Questions

How Much is Shipping and Handling?

Shipping and handling for all U.S. orders within the 48 contiguous states, Hawaii and Alaska will be $6.95 for each order.

How Fast Can You Fill My Order?
All orders will be shipped within 3 days of the order.

Which Shipping Carrier Do You Use?
All orders are shipped via US Postal Service (First Class Priority Mail).

When Will I Receive My Order?
Orders usually arrive within 4-5 days of shipment depending on your location.

International Shipping
We do not ship orders internationally.

Sales Tax
All Nevada Orders will be charged the current Washoe County State Sales Tax.

Is PayPal Secure?
We use PayPal to process all credit card orders. Yes, PayPal is secure and no personal credit card data is stored on our servers.

What is Mal’s E-commerce?
Mal’s E-commerce is a third party shopping cart that transfers the order and shipping data to PayPal. all data is secure and no personal data is stored on our servers.


Our Return Policy

We will only accept returns that are visibly damaged from shipping and handling. All returns must be unopened. We will only replace damaged products.

Sorry NO cash refunds.

You have 30 days to return the product from the date of purchase if damaged for a replacement DVD. Please send us your questions regarding this policy to the following email address:

Email: roland@alpennaturez.com

Subject of Email: Alpen Naturez – RETURNS